Shipping & Returns
Shipping rates are calculated at checkout.
We ship USA/worldwide.
In-stock orders are shipped within 1-3 business days.
Made-to-order pieces will ship within 10-15 business days.
Exceptions to shipping timelines are noted on each product page, and should take precedent. We will also
contact you within 24 hours of order placement via email if there is any reason for delayed shipment on our end.
We are not responsible for shipments lost in transit.
International Shipping and Import Duties:
Orders designated for shipment to countries outside of the U.S. may be subject to local taxes, customs, duties, and fees levied by the destination country ["Import Fees"]. The recipient of the shipment is the importer of record in the destination country and is responsible for all Import Fees.
If you refuse a shipment from Dauphinette, you will be responsible for the original shipping charges, any Import Fees that are incurred on the package, and the cost of returning the package to Dauphinette.
We do not currently offer returns. Exchanges or store credit may be arranged within seven days of receiving your order by emailing firstname.lastname@example.org. The buyer will be responsible for cost of returning the package to Dauphinette.